The booking that fits
Shippers moving time-critical freight where the airport, the broker and the last-mile depot must stay on one timeline.
- Spares and production parts
- Samples with a booked delivery window
- Documents that still need air, not a courier bag slogan
What this service will not pretend
- Transit strings on the quote are service promises, not measured on-time percentages.
- Restricted and dangerous goods require a named booking — this form will not silently accept them.
- ULD build and piece counts must match the commercial invoice.
Booked with chargeable weight
The estimate compares actual and volumetric weight before the label is created.
Airport and customs events
Arrival, breakdown and release are recorded as distinct handoffs, not a single “in transit” stamp.
Linehaul to destination
The last-mile depot inherits the same tracking number, documents and exception policy.
Proof on the same number
Signature, GPS and a photograph close the air record when the service requires proof. A miss is an attempt, not a new identifier.
- Commercial invoice and packing list before uplift
- HS codes the broker can actually file
- A destination that matches a published gateway or a booked inland completion
What the air window means
The quote prints the published Priority Air window (typically 1–2 business days). That is a service promise on the rate card. On-time is measured against the booked movement, not a marketing average published on this page.
Documents that travel with the freight
Commercial invoice, packing list and HS codes attach to the shipment before uplift. The public tracking page does not host unrestricted downloads; signed-in accounts see the file list in the portal.
Door-to-door control
Collection and final delivery stay attached to the same air-freight record.
Customs-ready documents
Commercial documents and release events can be stored against the shipment.
Chargeable weight
Estimates compare actual and volumetric weight before applying zone and service rules.
Questions we actually answer
Is the air window a guarantee?
No. The quote shows the published Priority Air window (1–2 business days). On-time is measured against the booked movement, not a marketing average.
Where do customs sit?
Declaration, query, hold and release are first-class events on the same tracking number.