What you will see
A consignment desk: gauges from stored scans, a worldwide plot of identified locations, dwell between facilities, and the next action when the record has one.
Track
Track a shipment
Search by tracking number, order reference or invoice. The public page, the client portal and the control tower share one history.
Public consignment desk
What this desk accepts
- Tracking number
- Order reference
- Invoice number
Example record
A completed Manchester–Singapore air movement you can use as a layout guide when creating live consignments.
If something is wrong
Redirects and redelivery: delivery management. Damage or shortage: returns & claims. Neither form invents a successful write without the database.
Need a quote instead
Estimates live on Get a quote. Tracking does not book freight.
Status language
What each milestone means
- 01
Collected
First custody: who held it, the piece count, the origin dock.
- 02
At hub
Sort, ULD or container stuff. Bay and scan type stay on this number.
- 03
Linehaul
Air, ocean or road as their own events — including customs when it applies.
- 04
Out for delivery
A named run and a window. A miss becomes Attempted, not a second ID.
- 05
Delivered
Signature, GPS or photograph close the record when the service requires proof.